Five Factors to Consider When Looking for Property Damage Restoration Services
8/9/2021 (Permalink)
Blog Summary: SERVPRO of Ennis / Red Oak, a water damage restoration company serving Corsicana, TX, and the surrounding area, explains five factors to consider when choosing a damage restoration company.
The professionals at SERVPRO of Ennis / Red Oak are committed to pursuing excellence in every facet of their property damage and water damage restoration services. Listed below are five reasons to choose SERVPRO of Ennis / Red Oak when disaster strikes.
Reason #1: 24/7 availability
The property damage restoration professionals at SERVPRO are available 24/7, including holidays. They take care of property damage emergencies that seem to arise at the most inconvenient times. Customers receive an immediate response time, day or night.
Reason #2: Rapid response time and rapid restoration process
Centrally located in Corsicana, TX, SERVPRO of Ennis / Red Oak has been serving the damage restoration needs of the local community since 2000. The damage restoration company’s crew can reach any location in the area in under thirty minutes.
What happens when someone needing property damage restoration services calls SERVPRO to get help? First, a highly trained and experienced phone technician immediately answers the phone and obtains basic personal information and a description of the damage. Many phone technicians are water and fire damage specialists certified through IICRC and have actually been on mitigation and restoration jobs, so they know what questions to ask. The phone technicians understand the stress, anxiety, and disruption that a water damage or fire damage disaster causes because they have hands-on experience and specialized training.
Second, within minutes, the local SERVPRO franchise professional is notified and reaches out to the customer needing property damage or water damage restoration in Corsicana, TX.
Third, soon after the notification and initial contact, crews are on their way to the property damage disaster site. The project manager conducts an inspection and assessment of the situation, and the customer receives an estimate that accurately identifies the scope of work and the projected cost of the restoration. The estimate includes thorough documentation and photos.
Fourth, crews mitigate any water intrusions and stage people, processes, and equipment to address the damage, whether it involves water, fire, smoke, storms, or flooding.
A fast response is critical, especially in a water damage disaster. Floors, walls, and furniture quickly absorb water. Almost immediately, certified water restoration specialists begin the water extraction and structural drying process. The fast response minimizes damage and reduces the expense to remove the water and repair the damage.
Reason #3: A local team backed by national resources
The local team is not alone or isolated. The SERVPRO organization of over 1,700 franchises can scale rapidly to meet any size disaster. SERVPRO’s Commercial Large Loss Division is composed of elite large-loss specialists that have been prequalified and strategically positioned across the nation to handle large disasters. A commercial operations manager supervises every large loss event to ensure seamless communication and timely mitigation.
Reason #4: Insurance claim
The SERVPRO staff manages the insurance claim process from the first notification of loss to the completion of the job. SERVPRO uses Xactimate, the industry-standard tool insurance companies utilize. The thorough inspection and assessment process produces an accurate, documented estimate with no surprises for the homeowner or business that has hired SERVPRO to complete the property damage restoration project.
Reason #5: Caring compassion
A devastating disaster in a home or business is often accompanied by stress, anxiety, and sometimes grief. The SERVPRO family is equipped to deal with the property restoration and the personal element in the situation. Caring compassion is a core value among the SERVPRO franchise family. The SERVPRO professionals are always available to answer questions and to encourage customers all along the way.
Do not wait until disaster strikes to find the right property damage restoration company for the job. Prequalify the proven professionals at SERVPRO of Ennis / Red Oak so that when fire, smoke, water, or storm damage hits, there is only one call to make to set the mitigation and restoration process into motion.
SERVPRO of Ennis / Red Oak is committed to delivering industry-standard restoration services while providing exceptional customer service. A rigorous commitment to excellence and an attitude of caring compassion are core values of a company that sees itself as people serving people in need. The Ennis / Red Oak SERVPRO team passionately embraces the mission 24/7/365 days a year.
For more information about Corsicana, TX, water damage restoration, contact the SERVPRO of Ennis / Red Oak office by email at acarey@SERVPRO10932.com or by phone at (972) 937-1494.